At Elite Wheel Works, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).
By using our website or services, you agree to the terms of this Privacy Policy.
Elite Wheel Works
Unit 2F, Kingstone, Hereford, HR2 7YX
info@elitewheelworks.co.uk
We are the data controller for the purposes of this Privacy Policy.
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number.
Vehicle Information: Make, model, and wheel specifications.
Transaction Details: Records of services provided and payments made.
Website Usage Data: IP address, browser type, pages visited, and other analytical data through cookies.
We collect and process your data for the following purposes:
To provide our alloy wheel refurbishment and repair services.
To manage appointments, quotes, and payments.
To respond to enquiries and provide customer support.
To send relevant updates, marketing, or promotional material (only if you have consented).
To improve our website, services, and customer experience.
We process your personal data under the following legal grounds:
Performance of a Contract: When processing is necessary to deliver our services.
Consent: Where you have provided clear consent (e.g., for marketing communications).
Legitimate Interests: For operational purposes and website improvements.
Legal Obligations: When required to comply with applicable laws.
We will never sell your data. We may share your information with:
Payment processing providers.
Professional service providers (e.g., website hosting, IT support).
Legal or regulatory authorities when required by law.
All third-party providers are required to comply with GDPR and handle your data securely.
We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Your data is stored securely on protected systems and is retained only for as long as necessary to fulfil the purposes outlined in this policy.
You have the following rights:
Access: Request access to the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal obligations).
Restriction: Request the restriction of processing in certain circumstances.
Objection: Object to the processing of your data where we rely on legitimate interests.
Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at [Your Contact Email].
Our website uses cookies to improve user experience and analyse site traffic. For more information, please refer to our [Cookie Policy] (if applicable).
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact:
Email: info@elitewheelworks.co.uk
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.